Professional: To obtain a challenging position as a Computer Support Objective: Specialist with a progressive organization offering adequate opportunity for career growth. Education: State University of New York at Stony Brook (Civilian) Bachelor of Science: Information Systems, May 1997 GPA: 3.0 (Military) United States Navy Basic Soldering 1/88 Data Terminal/Cryptographic Operator Maintenance 9/87-12/87 USQ-20 Equipment Systems Maintenance 6/86- 2/87 Data Systems Technical Class "A" School 9/85- 6/86 Basic Electronics and Electricity 4/85- 8/85 Additional American Institute, New York City(Bell&Howell sponsored) Education: Hands On Local Area Networks & Troubleshooting LAN's 8/91 Experience:
6/97 - present TECHNICAL SUPPORT/NETWORK ADMIN, TSR Inc., Hauppauge, NY
10/96 - 5/97 INTERN - COMPUTER SUPPORT, MIS Facilities & Services, State University of New York at Stony Brook -provided technical support for campus departments using MS-DOS, Windows 3.11, 95, NT, and Novell Netware -corrected trouble calls for PC's workstaions, and network -installed, setup, and configured operating system, network, and application software -upgraded PC hardware/software 7/91 - 8/96 COMPUTER TECHNICIAN, BELL+HOWELL Postal Systems Inc.,Westbury, NY o Operating Systems Technician -troubleshot system failures to circuit board level -monitored system control consoles -used system error log files to determine system failures -talked supervisors through system restoration via telephone as on-call technician after normal working hours -isolated/repaired LAN failures o Personal Computer Technician -installed software upgrades -maintained 120 personal computers -implemented and performed periodic maintenance program on equipment -used diagnostic software to troubleshoot and repair -replaced necessary hardware (i.e. hard disk, NIC, video display card) -configured and set-up equipment for system applications o Liaison between Chicago Headquarters and Westbury Remote Site -provided system status reports to supervisors -implemented necessary software/hardware upgrades -maintained system maintenance logs to produce weekly reports 2/85 - 2/91 DATA SYSTEMS TECHNICIAN, United States Navy o Senior Technician - Communications Network -verified and adjusted operating frequencies -performed set up procedures for HF/UHF radios -corrected system failures -operated test set for component fault isolation -maintained and operated cryptographic equipment -utilized software diagnostics o Data Processing Technician - ADP Network -routinely performed system back-ups -corrected remote terminal failures o Naval Tactical Data Systems (NTDS) Technician -responsible for proper operation and calibration of mainframe computers and peripheral equipment -fault isolation to component level -referenced applicable tech manuals and schematics -assisted civilian tech reps in equipment troubleshooting, installation, and overhaul -utilized software to analyze calibration data, pass/fail tolerances, and system degradation/optimization o Supervisor for NTDS complex - USS Coontz -supervised workcenter of four technicians -trained and inspected junior personnel -assigned planned maintenance to divisional personnel -conducted training lectures on equipment operation and safety procedures -documented work completion reports to supervisors -constructed schedules for equipment preventive maintenance o Supply Coordinator to Electronics Material Officer USS Kitty Hawk -maintained all financial and accounting logs -requisitioned repair parts and supplies while tracking their status -implemented automated supply log Computer UNIX DOS Windows 3.11/95/NT Background: SQL Visual Basic HTML C Modula-3 Pascal RISC Assembler Personal Computers: IBM compatibles PC's, Macintosh Local Area Network: 10Base2(Thin Ethernet), 10BaseT, Novell 3.12 Awards: Class Honorman, Navy Good Conduct Medal, Meritorious Unit (U.S. Navy) Commendation, Navy Expeditionary Medal, Sea Service, Letters of Commendation (2) Earned NEC's 1668 & 1623 Attained rank of Second Class Petty Officer (E-5) HONORABLY DISCHARGED 2/8/91 Personal: Single; enjoys music, the guitar, baseball, hockey, and tennis Willing to relocate - U.S. Citizen - Excellent Health Security Clearance : SECRET ADDITIONAL INFORMATION WILL BE FURNISHED UPON REQUEST